1. Drift
Drift remains one of the pioneers in conversational marketing. It provides intelligent chatbots that connect website visitors directly with sales reps, improving lead qualification and conversions.
Best for: B2B companies focusing on personalized buyer experiences.
2. HubSpot Conversations
HubSpot Conversations integrates live chat, bots, and CRM into a unified marketing ecosystem. It’s a great option for small to mid-sized teams looking to centralize communication.
Best for: Businesses already using HubSpot CRM.
3. Intercom
Intercom is a leading conversational relationship platform that combines AI chatbots, automation, and targeted messaging to enhance customer engagement.
Best for: SaaS and customer success teams aiming to improve retention.
4. Freshchat by Freshworks
Freshchat helps companies connect with customers through modern messaging channels such as WhatsApp, Messenger, and in-app chat.
Best for: Multi-channel customer engagement.
5. Qualified
Qualified is a conversational marketing platform built specifically for Salesforce users. It offers real-time chat, video, and personalized account-based engagement.
Best for: Salesforce-integrated sales and marketing teams.
6. ManyChat
ManyChat focuses on automating conversations through platforms like Facebook Messenger, WhatsApp, and Instagram, making it ideal for eCommerce and social media marketing.
Best for: Social media-driven customer engagement.
7. Tidio
Tidio combines live chat, chatbots, and email marketing into one platform. Its AI capabilities make it easy to personalize conversations and recover abandoned carts.
Best for: eCommerce stores and small businesses.
8. MobileMonkey
MobileMonkey allows marketers to build omnichannel chat automations across web chat, SMS, and Instagram. It’s particularly effective for digital agencies.
Best for: Marketing agencies managing multiple campaigns.
9. Landbot
Landbot offers a drag-and-drop chatbot builder that enables businesses to create conversational experiences on websites and WhatsApp without coding.
Best for: Teams wanting no-code chatbot creation.
10. Chatfuel
Chatfuel helps businesses create intelligent chatbots for Facebook Messenger and Telegram, driving automated engagement and lead generation.
Best for: Businesses leveraging social media for marketing.